1. About us

These terms apply to the website siamsai.com and to our communication with you. The website is run by Prime Pattaya Estate Co., Ltd. (Siamsai), company registration 0205567071017, Pattaya, Chonburi, Thailand. Contact: [email protected].

2. The website

The website presents our brand and how to contact us. We sell online only, through TikTok Shop and Shopee; purchases there are also governed by the terms of those platforms.

3. Products

Our cosmetic products are notified with the Thai FDA. Read the label and instructions before use, and do a patch test if your skin is sensitive. Information on our website and in our messages is not medical advice.

4. Orders, prices and delivery

Prices, availability, payment and delivery are shown and handled on TikTok Shop and Shopee. An order is confirmed when the platform confirms it.

5. Returns

You can return an unopened product within 3 days of delivery, without giving a reason. The return rules of the platform also apply. This does not limit your statutory rights as a consumer.

6. Messaging us

You can contact us on LINE, TikTok, Facebook, Instagram or by e-mail. Please do not send unlawful, abusive or misleading content. We may use translation tools to understand and answer your messages; how we handle your data is described in our Privacy Policy.

7. Intellectual property

The Siamsai name and logo, and the texts and images on this website, belong to us and may not be used without our written permission.

8. Liability

We provide the website as it is. To the extent permitted by law, we are not liable for indirect damage arising from the use of the website. Nothing in these terms limits liability that cannot be limited under Thai law.

9. Governing law

These terms are governed by the laws of Thailand. Disputes are decided by the competent courts of Thailand.

10. Changes

We may update these terms. The current version is always on this page, with the date of the last update.